Articles

I had a great week of listening and learning the past week.  First, I had the opportunity to meet in New York City with Dennis Bauer, the co-founder of San Francisco based GIGs.  GIGs is a “global operator in your pocket, without the hassle,” and is an embeddable, API-first operator that lets companies sell voice and data plans to their customers without having to set up an MVNO in every market.  (More on GIGs in my next article). I also had the great experience of … Continue reading “MVNOs Need to Look at New Products & Platforms to Keep Up With the Big Guys”

Digitization is the process of converting information into a digital format. The result is the representation of an object, sound, image, document or signal obtained by generating a series of numbers that describe a discreet set of points or samples (Wikipedia). My friends at MVNO Nation (www.MVNOnation.com) over in the United Kingdom recently sent me two very timely and valuable Whitepapers that could be helpful if you’re looking into digitalisation of an MVNO (they spell it a little different over … Continue reading “MVNO Nation On The Digitalization of MVNOs!”

I looked at the calendar today and was astonished to see that tomorrow is October 1st and the beginning of the fourth quarter.  It seems like only a few weeks ago that we were planning for January’s Consumer Electronics Show, prepaid sales for Tax Time, and adjusting our plans based on 2021 Holiday sales. Now the most important time of the year is upon us where help wanted signs dot almost every retailer, baseball playoffs are a week or two away … Continue reading “It’s The 4th Quarter….. Are MVNOs Ready?”

By Jon Horovitz – Aug 19, 2022 Consumer Cellular has been one of the greatest success stories in the MVNO space. Founded in 1995 in Portland, Oregon, Consumer Cellular helped to pioneer providing cellular service to the 50-plus-year-old demographic and now boasts over 4 million customers! The company is known for providing a superb customer experience. They have been ranked by J.D. Power as #1 in Customer Service among Wireless Value MVNOs, 13 Times in a Row! Consumer Cellular has … Continue reading “An Interview With Consumer Cellular’s CMO, Craig Lister”

The lazy, hazy and in most spots, non-rainy days of summer have not cooled off wireless sales.  With today being August 5th, is it really only 31 days until Labor Day?  If you’ve been vacationing, here’s what’s going on: Charter Communications (Spectrum Mobile) and Comcast (Xfinity) had tremendous Q2, 2022 wireless sales adding a combined 661,000 net wireless additions for the three months ending June, 30th. That gives them 9 million combined wireless subscribers, up from 8.5 million at the previous … Continue reading “Big Cable Hits 9 Million Wireless Subs, What’s The Key To Their Success & Can Your MVNO Compete?”

It seems that we in the United States are not the only ones with challenges and opportunities with regard to MVNOs.  I was recently introduced to a wonderful new organization, MNVO Nation, in London and attended (virtually) two of their latest events that brought together leaders from the United Kingdom, Europe, and the Middle East to discuss a lot of the same issues that we are trying to tackle here in North America. MVNO Nation was founded by Ewa Campbell and Ela Lewczuk whose … Continue reading “MVNO Nation is Taking Over the World!”

Most small business owners think they know everything, I know I did.  Okay, without this being a history lesson, I have been in the wireless mobility, communications, telecom, cellular or call it whatever you want industry for thirty-one (31+) years.  When some people criticize younger people for walking around with their faces glued to their phones, I jokingly say, “yeah, I’m partly to blame!” But being a small, or for that matter, mid-size or large business owner means being an … Continue reading “Should Your MVNO Use A Consultant?”

Although still struggling with gas pricing, food costs skyrocketing, rents going up and everything else tied into our current inflation issues as well as the pundits talking about a possible recession, most people thought they had figured out their monthly telecom costs. With unlimited talk, text, and data, phone bills stayed fairly consistent unless you were hitting “411” on a regular basis or making a lot of international calls that weren’t included in your plan.  But the Big Three are … Continue reading “What Are These Fees On My Phone Bill And Why Do They Keep Going Up?”

If you’re reading this on your mobile phone, please stop and ask yourself, “why did I buy this particular model?”  Is it an Apple, Samsung, Motorola, Google, TCL, OnePlus, or a lesser-known brand that most of the non-exclusive dealers sell?  Is it new?  Refurbished?  Did you get device protection, or insurance, when you acquired it?  Did it come “kitted” with a charging cord and cube or just the handset?  What about white-labeled products and influencers attaching their name to a … Continue reading “It’s All About the Phones, Or Is It? What Are the Reasons For Purchasing A Specific Model?”

For most of us in the wireless business, it is common knowledge that “the first handheld cellular phone call was made on April 3, 1973, by Motorola engineer Martin Cooper from Sixth Avenue in New York while walking between 53rd and 54th streets. Cooper hoisted the 2 1/2-pound prototype to his ear and called a rival, Joel Engel of Bell Laboratories at AT&T, to declare that his Motorola team had devised a functional portable phone.” What is surprising to many … Continue reading “While MVNOs Were Sleeping, Cable Companies Added 8.5m Wireless Subs”